Shipping policy
Shipping & Delivery
Ordering
The Water Table is handcrafted in our Cornwall workshop and made in small batches.
To secure your order, we take a £300 deposit at the time of purchase.
Once your Water Table is ready for delivery, we will contact you to arrange a suitable delivery date and collect the remaining balance of £1,200 before dispatch.
Delivery
We will contact you directly to arrange delivery once your Water Table is ready.
Delivery times may vary depending on demand and workshop production schedules. During particularly busy periods, such as the RHS Chelsea Flower Show and the summer season, delivery may take slightly longer.
We will always keep you informed and work with you to arrange a convenient delivery date.
Delivery Method
The Water Table is a substantial handcrafted piece and is delivered carefully by pallet to ensure it arrives in perfect condition.
Further delivery details will be discussed with you once your order is confirmed.
Delivery Costs
Delivery costs may vary depending on location. Mainland UK is included.
Any delivery charges will be confirmed when arranging your delivery.
Delivery Preparation
Before delivery, please ensure:
• Access to the garden or installation area is suitable
• A standard outdoor electrical supply is available nearby
• The intended location for the Water Table is prepared
If you have any questions about preparing for delivery, please feel free to contact us.